Fulfillment Policy

Last Updated: November 2024

1 – Order Process

• After payment, you will receive an email with a secure form to submit the phone number/email for investigation.
• You must complete the form within 7 days, or your order will expire (no refunds).

2 – Delivery of Results

• Results are typically delivered via email within 30 minutes of form submission.
• Delays may occur due to technical issues, high demand, or updates to third-party platforms.

3 – Service Accuracy & Limitations

3.1 Industry-Leading Precision
Our proprietary technology delivers 98% accuracy in detecting active or hidden dating profiles across 12+ major platforms (e.g., Tinder, Bumble, Grindr). This includes profiles using aliases, untraceable contact methods, or deliberately obscured details.

3.2 Rare Limitations
In less than 2% of cases, we may be unable to confirm activity due to factors outside our control, including:

• Newly created profiles (added after our most recent scan).
• Extreme profile disguise (e.g., non-searchable contact details, VPN usage).
• Third-party platform restrictions (e.g., dating sites blocking external scans).

3.3 "No Results" Outcomes
A "No Results" finding indicates strong reassurance that no active profiles exist on the platforms we scan. 

3.4 Your Informed Choice
By using this service, you acknowledge:

• Results are based on available data at the time of your search.
• A "No Results" outcome does not legally confirm someone is not using dating sites.
• You assume responsibility for decisions made using this information.

4 – Technical Issues

• If the Service fails due to our error (e.g., system outage), contact support@verifymylove.com within 48 hours for a refund or recheck.

5 – Customer Responsibilities

• Provide accurate, complete information for the search.
• Ensure the email address provided is accessible (check spam folders).

6 – Support

Contact mailto:support@verifymylove.com for assistance. Response time: 24–48 hours.